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New to us? If you are not in the UK or Ireland, please read on.
Orders will only be
accepted from Europe (EC) destinations, plus USA, Canada, Australia, New
Zealand, Hong Kong and Japan. We do not accept orders from any
other destinations. Any orders placed will be cancelled and payments
refunded from other countries - unless we have been contacted first and
approved the order.
Items: To Europe, we will send most items. Outside of Europe,
we cannot send large items such as Train Sets, Scalextric Sets, Radio
Controlled Cars and any item that is heavy (i.e. generally over 2 kilos
(4lbs) in weight. Title:
All international sales are fraud screened. This may delay dispatch.
Postage:
Postage will be calculated when you fill your basket. Our postage rates
start at £2.95 and rise depending on product value.
Europe? We have a courier service to most countries, this
means a parcel containing (for example) a radio controlled car will usually cost
£29. However, there are surcharges for some countries (particularly
Switzerland and Norway) where this is the case, we will advise by email when you
place your order and give you the option to continue or cancel.
Postage Overcharge: If our site over calculates postage to
an excessive degree
(which it may do if you order expensive but light weight items) we will manually
refund the difference. Postage Undercharge: Some
items are extremely heavy - if what you order is too heavy for the postage value
the site calculates, we will be in touch and advise what to do next.
VAT: Postage rate for NON EC is subsidised by the VAT element - we do not
further deduct VAT nor manually calculate postage, except in the case of diecast
pre-orders.
If you would like further information, please email us stating the
items you are interested in, and where you are located - we will advise
viability of order, availability of items and likely postage cost.
Our email address can be found by clicking on CONTACT US below.
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